Returns & Exchanges
At Milano, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our process is designed to be as seamless and stylish as our collections.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all designer tags attached to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing