Frequently Asked Questions
Everything you need to know about your Milano shopping experience.
What is the standard shipping time for orders?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with all tags attached. Return shipping is free for all domestic orders.
Are the materials used in Milano collections sustainable?
At Milano, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or ethically sourced leather.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.